Enterprise Bot makes Omni-channel chatbots, which creates smart recommendations & customer service agents for businesses & can be deployed on premise.
For the first time ever people are using messenger apps more than they are using social networks. Enterprise Bot helps clients improve their digital footprint through its easy plug and play chatbots which can be deployed on website, Facebook messenger, Slack or any app. Our customized chatbot not only improves customer satisfaction but also Increases revenue and products per customer. Thereby, helping businesses deepen their relationship with their customers.
Enterprise Bot uses Artificial Intelligence through Machine Learning and Natural Language processing to answer queries 85 times faster at 30% cost. This helps businesses automate their customer service. Omni channel deployment makes it easier for businesses to market their product & also opens up an avenue for targeted sales to new & existing customer. Further, our on premise deployment make it secure for the customers in terms of regulatory mandates.
Currently businesses are spending billions of dollars in customer service annually but still lose $80 bn in sales due to slow & inconsistent service with high wait times. Enterprise Bot is not only helping businesses improve response time (3.5 seconds vs average call center reply time of 320 seconds), it is also doing it at fraction of a cost ($0.8 per query vs $2.5) It is changing the traditional human intensive customer service model to smart, automated, AI backed agents.