action.ai has built a world-leading technology platform that enables the launch of very high quality, intelligent Chatbots for consumers and for enterprises.
action.ai’s technology platform is delivering very high quality, intelligent Chatbots and interactional experiences for both consumers and enterprises. The business has a unique approach to harnessing the complexities of human language to deliver intuitive interactions. With a significant and fast developing pipeline, action.ai is building Smart Chatbots across key industry sectors. The business is a member of PwC’s scale-up programme and of Wayra, with Telefonica and Asos among its investors.
There is a huge difference between our work and the numerous rules-based bots in the market. Menu driven Chatbots constrain and frustrate users, and deliver poor user experiences. By enabling natural dialogue with businesses, action.ai is transforming the way people interact and is fulfilling the promise of Chatbots by delivering frictionless and intelligent experiences. Human language is complex and our proprietary tools to manage this complexity to deliver transformative user experiences
Chatbots should deliver intuitive experiences in which a user is understood first time, every time. However, the super majority of Chatbots are poor at best and do not deliver ROI. By providing a platform that enables sophisticated dialogues and interactions (rather than menu-driven and keyword-driven interfaces) for our clients, we afford enterprise-level experiences that drive significant commercial benefits. We also provide a quick and cost effective route to market.